On Friday, April 10, 2009, VA TVHS will complete installation of  its new phone system in Nashville.  The upgrade, which is a companion to one completed at the Alvin C. York campus in 2008, will allow for direct dialing to most offices at either campus.

How does this affect you?

If you know the 4-digit extension, you may call directly by including the appropriate prefixes below, resulting in a standard 10-digit phone number.

• Nashville Campus - (615) 873-xxxx
  Example:
  [Area Code (615) + Prefix 873 + Extension 1234] = (615) 873-1234
• Alvin C. York Campus - (615) 225-xxxx
  Example:
  [Area Code (615) + Prefix 225 + Extension 1234] = (615) 225-1234

What about the primary numbers & toll-free numbers?

The primary and toll-free numbers will not change and are listed for your convenience below:

• Nashville
  Main Number: (615) 327-4751
  Toll-Free: (800) 228-4973
• Alvin C. York (Murfreesboro)
  Main Number: (615) 867-6000
  Toll-Free: (800) 876-7093

TVHS is committed to improving ease of service to our Veterans.  We ask that if you have any problems contacting staff after the April 10 conversion, please dial the main numbers and the operators will be happy to assist you.

Additionally, all numbers throughout our website have been updated to reflect these phone number changes.