Tennessee Valley Healthcare System
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
Who to Call
To make an appointment with a particular clinic or service, call the toll-free number, 1-866-786-9367 for our Centralized Scheduling Unit.
Changing or Cancelling Your Appointment
For a listing of your current appointments, please call our Centralized Scheduling Unit at 615-225-2600 (toll-free 1-866-786-9367).
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 615-225-2600 (toll-free 1-866-786-9367). to reschedule.