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Tennessee Valley Healthcare System

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VA TVHS Meets the Gold Standard for Patient Safety

A doctor updates a patient's chart after discussing the patient's symptoms.
Thursday, December 9, 2010

The Department of Veterans Affairs (VA) Tennessee Valley Healthcare System (TVHS) Patient Safety Improvement program was named the recipient of a 2010 VA Patient Safety Cornerstone Recognition Award in November recognizing the health system as meeting the gold-standard as established by the VA National Center for Patient Safety (NCPS). This award is given each year by the VA for patient safety based on the quality; quantity and timeliness of a health system’s root-cause analysis process which helps improve safe patient care. 

TVHS Patient Safety Officer Janet Parker was excited upon receiving the news and said this award is a well-deserved recognition for our healthcare system staff.

"We in Patient Safety are extremely proud to receive this national recognition," said Parker.  "This validates the hard work and concerted efforts of all staff at TVHS.  We continually strive to deliver the safest possible care for all the Veterans at TVHS."

Each year NCPS recognizes VA healthcare systems in three categories of gold, silver or bronze. TVHS received gold-level recognition this year. This is the second consecutive year TVHS has been recognized. The healthcare system was recognized in 2009 as a bronze-level recipient.
THVS Leadership feels this trend of national recognition will become the patient safety standard here as the healthcare system positions itself as the leader in patient safety practices for VA healthcare.

"This award says our patient safety-improvement program is extremely viable, very active and focused on effectively improving safe care provided for our Veterans," said Parker.

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