Changes to Visitor Policy - Tennessee Valley Healthcare System
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Tennessee Valley Healthcare System

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Changes to Visitor Policy

An image of the Nashville VA

Photo of the Nashville VA.

Friday, March 20, 2020

While the COVID-19 risk to average Americans remains low, precautionary measures can help protect some of our most vulnerable patients. To that end, TVHS is restricting visitation at its facilities effective immediately. 

Until further notice, visitors are not allowed on site, including Community Living Centers and intensive care units

All visitors are asked to wait in their car until the end of their Veteran's appointment. TVHS Ambassadors will assist Veterans to and from appointments.

All group clinics and group activities like Whole Health classes are postponed until further notice.

Requests for visitation to hospice and palliative care units will be considered on a case-by-case basis. Only visitors without symptoms will be permitted to enter, and visitors under the age of 18 are not permitted, including infants.

TVHS is sensitive to the separation this restriction causes our patients and their loved ones, but TVHS believes this measure of protection is essential at this time to keep people safe. TVHS appreciates the community's understanding and patience while we implement these changes.

Veterans who are feeling ill are encouraged to call their primary care doctor or use www.myhealth.va.gov before traveling to TVHS facilities.

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