Social Work - Tennessee Valley Healthcare System
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Tennessee Valley Healthcare System

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Social Work


Acting Director, Catovia Rayner
Catovia B. Rayner, LCSW
Acting Chief, Social Work Services

Acting Assistant Chief, Jennifer Silva
Jennifer W. Silva, LCSW
Assistant Acting Chief, Social Work Services

This is Our Commitment

  • To place at the center of our concern the dignity and worth of the individual.
  • To incorporate into practice an understanding of the veteran within his or her family and socio- cultural environment.
  • To value and respect the distinctive role and expertise of each member of the multidisciplinary team.
  • To identify gaps in services/resources and to advocate for systems changes that is responsive to veterans changing needs.
  • To create within the discipline a learning environment that fosters new knowledge, enhances clinical  social work practice and promotes administrative excellence.
  • To be ethical in fulfilling our responsibilities.
  • To be conscientious stewards of institutional and community resources essential to our mission

About Social Work Services

Social Work Services at the Tennessee Valley Health System is an integral part of health care. We help veterans and their families with problems associated with the stress of an illness.

Social workers help veterans find resources to meet their needs within the VA system and in their community such as:

  • home health services
  • transportation
  • community living

Social Work Services offer counseling:

  • to veterans with drug, alcohol, and emotional problems
  • to help veterans and their families understand and adjust to an illness or disability
  • to veterans and family members who want to prepare advance directives and durable powers of attorney for health care
  • to help veterans and their families cope with terminal illness
  • to family members about legal issues such as commitment and guardianship

Counseling is conducted through:

  • one-on-one discussions
  • family conferences
  • group classes
  • therapeutic and support groups

Services Offered

  • Psychosocial assessment, treatment planning and intervention
  • Individual, marital, family and group counseling 
  • Information and referral services
  • Crisis intervention
  • Pre-admission planning
  • Care coordination for psychosocial needs
  • Psychotherapy
  • Case management services
  • Discharge planning and discharge coordination
  • Community outreach 
  • Post-discharge and aftercare planning and follow-up
  • Community liaison and resource development
  • Interdisciplinary staff education
  • Patient/family education
  • Assistance in resolving financial problems
  • Caregiver support services
  • Self-help and support groups
  • End-of-life planning and assistance with completion of advance directives


We Invite You to Learn More

Contact Info


  • Tennessee Valley Healthcare System

Contact Number(s)

  • 800-228-4973
  • 800-876-7093

Hours of Operation

  • M-F, 8:00 a.m. to 4:30 p.m.