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Tennessee Valley Healthcare System

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Alvin C. York (Murfreesboro) Returning Soldier Transition and Care Management (TCM) Team

 

 

Shawn Richardson
Program Manager
(615) 873-8638

Portrait of Doug Clark, OEF/OIF/OND Social Work Care Manager

Doug Clark, LMSW
Social Work Case Manager
(615) 225-3937

Portrait of Olivia Carter, OEF/OIF/OND Nurse Care Manager

Olivia Carter, MSN
Nurse Case Manager
(615) 225-3936

Portrait of Pamela Goodin, Transition Patient Advocate 

Pamela Y. Goodin
Transition Patient Advocate
(615) 418-8846

Our Program

The Transition and Care Management (TCM) Program offers transition assistance, case management and outreach services to all veterans who have served in combat since September 2001 in their transition to civilian life. Our program will help you receive the health care you may want or need, as well as provide you and your family the following service options:

  • Support to you and your family as you readjust to life after military service Individualized care, specific to your unique post-combat readjustment needs.
  • Professional and short-term counseling and referrals for mental health services.
  • Assistance scheduling and accessing any needed VA Medical Center services.
  • Information on VA and community services for which you may be eligible
  • Personal assistance finding your way through the VA system
  • Provide information and assistance regarding health care benefits and eligibility
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